Assistant Program and Communications Coordinator
Lighthouse Writers Workshop
Summary of Position
Full Time, Exempt
The Program and Communications Coordinator is an integral part of Lighthouse’s everyday functioning. From assisting program staff in program management to handling the day-to-day communication about those programs, this position serves as a vital link between us and our community. In addition to supporting program-level staff on a variety of administrative and planning projects, they will be responsible for external marketing and messaging, which includes e-newsletters, press releases, social media, and other marketing-related correspondence.
The ideal candidate will be an impeccable writer able to adapt their work to a specific house voice, look, and feel. They will be passionate about creative writing, workshops and literary events, and literature in general, and will be comfortable working closely and productively with fellow staff members. Applicants should possess an attention to detail, comfort working under multiple deadlines, and the ability to set priorities. The person in this role should expect to spend about 75% of their time on programmatic support, and 25% on communications, though that may vary week-to-week.
- Support all program staff—community engagement, in-house adult and youth programs—to ensure timely creation, management, and promotion of programs.
- Assist adult program staff in the coordination of special programs, including Lit Fest, the Poetry Collective, and the Book Project. This may include collection and distribution of manuscripts, maintaining course plans, arranging more than 200 agent meetings, attending and facilitating special events, and managing registration data.
- Manage online class offerings via online platform; support online faculty as needed.
- Upload workshops to website.
- Onboard new faculty members and maintain up-to-date paperwork for more than 100 faculty members annually.
- Coordinate and send electronic evaluations for all in-house programming.
- Process financial aid applications and gift certificates.
- Support Administrative Associate by providing occasional backup coverage for:
- Handling phone queries on a host of topics.
- Registering customers in workshops and assist them in choosing the right offering.
- Processing credit card payments and registrations through Lighthouse website.
Marketing and Communications
- Write and design (or manage) weekly e-newsletters.
- Manage all social media—Facebook, Twitter, Instagram.
- Manage the timely updates of our YouTube page and assist in live-casting of future, in-person events.
- Work with executive and program staff and marketing consultant on annual marketing plan.
- Manage the writing and development of ongoing communications materials using designs from marketing consultant or existing templates.
- Write and distribute press releases and messaging to community-at-large.
- Develop relationships with local media.
- Work with Development Director on fundraising messaging and event promotion as it relates to social media and newsletter production.
- Occasional graphic design.
- Manage all media advertising and purchasing in line with budget. Manage relationship with printing vendor(s).
- Proofread and edit materials, as needed.
- Attend and engage constituents at various public events.
Experience and Education
Candidates must possess exceptional project management skills, with the ability to be organized, maintain deadlines, and manage multiple projects at the same time. The ability to write clearly and energetically is a must, and the candidate should feel comfortable working with feedback from a team of professional writers. Must also be an experienced and knowledgeable proofreader. Should possess a bachelor’s degree, and at least two years of experience with program management and marketing—ideally in a nonprofit setting.
The ideal candidate will be an outgoing and energetic champion of the Lighthouse mission, and be willing to network and develop relationships with civic and artistic institutions, as well as individuals and arts supporters. Must also have experience with effective social media strategies. Familiarity with website content management is helpful, as is working knowledge of Drupal, InDesign, Canva, and Photoshop. Experience in Google docs and Office Suite is also a plus. Candidate should be an avid reader who enjoys keeping up-to-date on literary culture, both here in Denver and beyond.
The ideal candidate will also be a highly organized, flexible, easy-going, and goal-driven self-starter who enjoys creating positive and collaborative relationships. They will be a resourceful problem solver will enjoy working unsupervised and independently for long periods of time, occasionally outside of typical work hours. Attention to detail and professionalism are imperative.
Compensation and Benefits
After a 90-day probationary period, benefits include 15 days of paid time off (PTO) which can be used as sick, vacation, or personal time, as well as health insurance. Also includes one free eight-week workshop, and one free one-day workshop per session. This position also includes medical insurance for the individual and dependents, a SEP-IRA retirement account, and a flexible medical spending account.
Salary range is $42,000 to $44,000 per year, commensurate with experience.
How to Apply
Please apply on our Submittable site. Interviews will take place as applications are submitted.
Lighthouse Writers Workshop is a diverse, inclusive, and equitable workplace, where all participants, employees, and volunteers, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education or disability, feel valued and respected. We value diverse life experiences and heritages and ensure that all voices are heard. To that end, we uphold a commitment to a diverse community by nurturing an inclusive, supportive, and welcoming work environment.
Due to the Covid-19 Pandemic, this position will temporarily be a remote position as Lighthouse staff continues to work from home.Apply Here