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Job Board

Development Operations Coordinator

Colorado Symphony

Denver
Full Time
Posted February 6, 2024

Title: Development Operations Coordinator 

Department: Development  

Reports to: Director of Individual Giving  

Additional Support: Director of Institutional Giving, Associate Director of Individual Giving 

Classification:    Full Time, Hourly, Non-Exempt 

POSITION PROFILE  

The Development Coordinator is responsible for executing development department stewardship activities, managing the cleanliness of organizational CRM donor data; and providing administrative support for department operations. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

Donor Stewardship 

  • Oversee the management of all inquiries sent to giving@coloradosymphony.org, ensuring timely and appropriate responses to donor requests.
  • Support donor and sponsor recognition with Development Services and Support Senior Manager including donor program listings in soundings, weekly lobby plaque, donor recognition concert information, and online donor listings.
  • Support gift receipt stewardship including the distribution of call lists, donor acknowledgement letters, following up with callers, and distributing donor thank you letter assignments. 

Database Operations 

  • Ensure donor records in Tessitura are accurate and up to date through the completion of multiple data-hygiene projects.
  • Facilitate the entry of donor plan steps for the Major Gifts team members.
  • Work with Development Services and Senior Support Manager on event invitation and communication lists using Tessitura database.  
  • Assist with the distribution of campaign materials for donor renewals and annual fund solicitations.
  • Assist in the qualification and prospecting process to identify potential donors.
  • Secondary gift-entry personnel. 

Department Administration 

  • Manage Development Event calendar on SharePoint Master calendar on behalf of the Development department.
  • Support Development Department meetings including collecting agenda items, distributing agendas, recording, and distributing minutes.
  • Manage Development Department “General Giving” email inboxes and calls, distributing follow up calls and emails to appropriate staff members as needed.
  • Manage invoicing for sponsorship and membership pledges, including reporting on receivable status for Corporate Partners, Major Gifts, Interest Groups/Societies, and the Annual Gala.
  • Represent the CSA and interact with all levels of the organization and donors.
  • Work concerts and events as needed to support stewardship of existing donors, partners, and prospects.
  • Provide additional administrative support to the Development Department as needed.  

The duties listed above should not be considered all-inclusive.  The person in this position is expected to perform other work-related duties as assigned, even though they may not be considered primary duties 

QUALIFICATIONS AND CAPABILITIES 

Required: 

  • A minimum of 1-2 years of experience in non-profit fundraising and/or event management environment, preferably in the arts or related field.
  • Ability to function in a fast-paced, team-oriented, constantly changing environment.
  • Demonstrate superior organization skills, attention to detail, the ability to meet deadlines.
  • Previous experience with Tessitura database and/or other customer relationship management software.
  • Knowledge of fundraising practices.
  • Proficient in Microsoft Suite of programs, including Outlook, Excel, Word, SharePoint, and Teams.
  • Effective communication and interpersonal skills.
  • Availability on evenings and weekends for event support. 

Preferred 

  • Bachelor’s degree in arts administration, Arts Management, Non-Profit Management, or similar field.
  • A background and/or interest in symphonic music.
  • Excellent critical thinking, strategic planning, and problem-solving skills. 

COMPENSATION AND BENEFITS 

  • Full Time non-exempt position with pay of $23 – $25 per hour commensurate with qualifications and experience.
  • Benefits package to all full-time employees including:
  • Health insurance – three options to choose from: PPO Base (100% employer paid), Buy-up, or High Deductible, all at low cost to the employee.
  • Low-cost to fully paid options for Dental, Vision, and Voluntary Life/Accidental/Critical Illness Insurance.
  • Short-Term and Long-Term Disability Insurance, 100% Employer paid.
  • Health Savings Account and Flexible Spending Account options, including Medical and Dependent Care, Employee Assistance Program, and Personal Loan Program; Paid time off – vacation, sick leave, and designated holidays; A 403(b) plan with employer contributions.
  • Discounted tickets to CSA concerts.
  • Work from home flexibility. 

HOW TO APPLY 

Submit a cover letter and resume to jobs@coloradosymphony.org 

Application Deadline: Thursday, February 29th, 2024 

Please put the title of the job position in the subject line or your email. No calls please. 

The Colorado Symphony Association is an Equal Opportunity Employer. 

Compensation: $23-$25 per hour

Apply Here