Learning Engagement Coordinator
Denver Film Society
About Denver Botanic Gardens: Green inside and out, Denver Botanic Gardens was founded in 1951 and is considered one of the top botanical gardens in the United States and a pioneer in water conservation. Accredited by the American Alliance of Museums, The Gardens has a robust living plant collection, natural history collection and art collection along with temporary art exhibitions. The Gardens is a dynamic, 24-acre urban oasis in the heart of the city, offering unforgettable opportunities to flourish with unique garden experiences for the whole family – as well as world-class exhibitions, education, and plant conservation research programs.
For more information, visit us online at www.botanicgardens.org.
Denver Botanic Gardens is currently seeking a Seasonal Learning Engagement Coordinator in our Exhibitions Department! Read below to see if the requirements might be a good fit for you:
This position supports the Assistant Manager of Learning Engagement to enhance the visitor experience, developing, implementing and facilitating interpretative programs including group tours, learning stations, science chats and more. Coordinates and provides administrative support for various aspects of learning engagement programs, including scheduling, presenting, training and communicating with volunteers and visitors. Collaborates cross-departmentally with the Learning Engagement & Interpretation, Marketing, Operations and Member Visitor & Volunteer Services teams to ensure high quality interpretive experiences. This position requires regular evening and weekend hours.
General Duties and Responsibilities
- Facilitates tours for visitors, volunteers and members; familiarity with botany, ecology and art required, or a willingness to learn.
- Responds to emails and phone calls from the public about tours and learning experiences.
- Processes payments for tours and communicates with visitors and cross-departmental staff about requested tours.
- Works with multiple calendaring and database systems to ensure programs are supported with staff, volunteers, facilities, etc.
- Maintains interpretive program calendars to ensure accurate information is available to multiple departments.
- Creates and implements program schedules related to project deliverables and events based on trends, data and visitor needs.
- Maintains a curious, positive and solution-oriented demeanor with all stakeholders.
- Collaborates to foster intersections of art and science for staff, partners and visitors.
- Sources materials and supplies to support programs, implementations, and visitor experiences.
- Contributes to departmental activities including but not limited to exhibition interpretation, training resources, evaluation projects and strategic planning.
- Establishes and maintains collaborative relationships with relevant organizations and individuals in the scientific and creative communities; represents Denver Botanic Gardens during conferences and other professional gatherings.
- Maintains knowledge of best practices in fields of science communication, bilingual interpretation, adult learning, museum education and related fields.
- Acts as ambassador for Denver Botanic Gardens
- Attends and contributes to committees, project teams and department meetings.
- Gathers and contributes data to attendance, grant and board reports; prepares and delivers presentations relevant to programs and organizational promotions.
- Maintains a positive, professional and solution-oriented demeanor when communicating with staff, volunteers, members and visitors.
- Regular attendance at the worksite may be required. As with all positions at Denver Botanic Gardens, the incumbent must be in good performance standing to be eligible for remote work. Remote work is at the discretion of management at all times.
- All Gardens employees must be committed to the mission of connecting people with plants, especially plants from the Rocky Mountain region and similar regions around the world, providing delight and enlightenment to everyone.
Position Qualifications: Knowledge, Skills, and Abilities
- Excellent written and verbal communication skills; experience and comfortability speaking and presenting to groups.
- Proven ability to prepare and deliver presentations in person and online.
- Experience moderating and facilitating programs in person and online.
- Confident leading through change; commitment to best practices for workplace communication, supporting staff development and training.
- Ability to respond to sensitive issues with care and maintain confidentiality as needed.
- Committed to inclusivity, diversity, equity and accessibility initiatives, tools, and implementation in respect to work in a public garden space.
- Comfortable working with diverse staff and audiences of all ages; adaptable to different communication styles.
- Exhibit a sense of resourcefulness regarding time and budgets, while upholding departmental standards of professionalism, aesthetics, and style guides.
- Exhibit curiosity and demonstrate commitment to Denver Botanic Gardens’ values of sustainability, transformation, relevance, and diversity.
- Ability to be flexible and willing to modify plans when necessary.
- Ability to work a flexible schedule including evenings, weekends and/or holidays as needed.
- Knowledge of Microsoft Suite products, specifically Word, Excel and Outlook and Teams.
- Knowledge of program delivery software such as Zoom, Padlet and learning management systems (LMS).
- Experience with (or willingness to learn) online database systems including point of sale, collections management, facility and constituent management.
- Must be a positive representative of the Gardens both internally and externally at all times.
- Must work with respect and cooperation at all times with fellow employees and the public.
- Must be committed to working safely at all times.
- Bachelor’s degree and/or combination of education and equivalent experience is required.
- A minimum of 2 years of experience in volunteer coordination, museum education, learning engagement or science communication is required.
Up to 10% travel required. Requires the ability to travel to remote locations (or other Garden locations) where environment may vary significantly.
Denver Botanic Gardens has an incredible benefits package for eligible employees!
Our major benefits include a choice of Medical Plans, a Dental and Vision Plan and Life Insurance Plan. We have a Flexible Spending Account (FSA) and a Healthcare Spending Account (HSA).
The Gardens offers a generous Retirement Savings Plan with Company contribution of 6% after one year of service for eligible participants.
The Gardens also offers paid holidays, vacation, sick time, and access to personal lines of insurance. Additional benefits include short-term and long-term disability coverage, an Employee Assistance Program (EAP) and an RTD ECO pass.
For eligible employees, The Gardens employment also includes a complimentary Denver Botanic Gardens Membership, access to Gardens education classes and summer concert tickets.
Come work for a place that offers you SO much more than just a paycheck!
Compensation: $21.20 - $26.50 Per Hour