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Job Board

Trip Leader and Instructor Support Coordinator

Colorado Mountain Club

Full Time
Posted July 20, 2021

Position Location: Golden, CO

CMC Core Values:  Community | Education | Conservation and Stewardship | Adventure

About CMC Leadership:

The Colorado Mountain Club’s (CMC) volunteer led trips and instructor led classes are the heart of what makes CMC run. CMC offers more than 3,000 outings annually and has over 250 courses, classes, and schools that cover a wide variety of disciplines and are welcoming no matter your skill level. These are all run and led by hundreds of volunteers across the state and serve over 6,500 members statewide.


Position Summary

The CMC’s Trip Leader and Instructor Support Coordinator (TLISC) is an important part of the long history of education at the CMC. CMC’s dedicated volunteer base is an amazing asset, and they rely on staff support to make their work and play easier and more fulfilling.

The TLISC also has a pivotal role in supporting CMC’s new strategic plan that revolves around significantly expanding our program capacity, building leadership, and reaching diverse audiences. The ideal candidate will have administrative and volunteer coordination experience, a good dose of humor and humility, as well as an interest in pursuing their own advancement in outdoor skills and leadership.

Reporting to the Chief Education Officer, the TLISC is responsible for supporting adult volunteer leaders and instructors in doing their best work for CMC members in the field. This is a fulltime in-person Golden, CO based position.


Essential Duties and Responsibilities:

  • Work closely with CMC Chief Education Officer and CMC Membership to support adult volunteer leaders and instructors.
  • Assist in elevating and modernizing adult education across CMC.
  • Support leaders in all aspects of leading trips from utilizing CMC online calendar, to mapping and categorizing trips, to recruiting participants from our membership.
  • Support leaders in training to complete all facets of training including the Leader In Training (LIT) field exam
  • Advise on technical schools requirements and instructor qualifications
  • Field questions and help track down answers for leaders/instructors/schools committees etc.
  • Streamline leadership qualifications and training between regional CMC groups.
  • Participate in discussions pertaining to leader (free trips) and instructor (paid CMC schools/classes) committees and questions regarding compliance with State CMC rules and regulations.
  • Assist in creating a more cohesive “ONE CMC” for all members, leaders, and instructors across Colorado.


Minimum Qualifications:

  • Minimum 2 years of experience in an outdoor education and/or volunteer support role.
  • Excellent customer service, proven organizational and administrative skills.
  • Experience leading and managing climbing, hiking, and outdoor education programs.
  • Experience guiding volunteers in outdoor settings and/or train-the-trainer models.
  • Personal interest and progression in outdoor sports and technical mountain activity.
  • Must pass background check.


Required Competencies:

  • Volunteer Support and Communication
    • Proven ability to guide instructors and volunteer leaders.
    • Experience respectfully supporting volunteers.
    • Diplomacy skills to guide instructors, leaders, volunteers, and students.
    • Rock solid computer skills including Office 365 and Google suite.
    • Exceptional written, oral, interpersonal, and presentation skills.
    • Patience for working with volunteers, and assisting people with all levels of

technological experience while providing online support.

  • Excellent communication within staff team required.
  • Administration:
    • Experience skillfully utilizing spreadsheets.
    • Proven ability to create clear shared documents for multiple applications.
    • Organizational skills to build shared online and physical systems for sharing information, gear, and materials.
  • Resourceful, organized, great problem solver, and results oriented.
  • Passion for Outdoor Pursuits and Education:
    • Strong technical experience and working knowledge of CMC’s core activities: hiking, climbing, ice climbing, mountaineering, and skiing.
    • AMGA certifications (SPI) or equivalent competency is a plus.
    • Wilderness First Aid certification or willingness to obtain (WFR preferred).
    • Understand, champion, and follow appropriate outdoor education risk management protocols.
    • Experience developing online learning platforms is
    • Experience leading and/or teaching in outdoor settings is a plus.
  • Flexibility
    • Willingness to be flexible with changing conditions and program demands.
    • Desire to work in an office setting that supports outdoor pursuits.
    • Frequent weekend and evening work is required.
    • Energetic, flexible, collaborative, punctual, and proactive; a coordinator who is nimble and eager to serve and learn from volunteers!
  • Cultural Awareness:
    • Experience working respectfully with colleagues and students from a variety of ages, cultural, and economic backgrounds.
    • Understanding and application of justice, equity, diversity, and inclusion principles and interest in furthering this work personally and within the organization.
    • Commitment to expanding access, relevance, and belonging for traditionally underrepresented groups in the outdoors.


Preferred Competencies

  • Certifications:
    • Strong preference for AMGA Single Pitch Instructor Certification or willingness to obtain.
    • Wilderness First Responder certification is a plus.
    • Advanced AMGA certifications and training also preferred.
  • Spanish Language Skills
    • Preference for Spanish fluency


Compensation and Benefits:

CMC will offer the successful candidate a competitive compensation and benefits package, comparable to a nonprofit our size. Salary is $35,000/year for full-time 40 hours/week.

CMC also offers a generous benefits package including:

  • Group health/dental/vision/life/disability insurance
  • Generous paid vacation & sick leave, plus 13 paid public holidays off, and paid time off between December 24thand the beginning of the year.
  • Retirement plan with percentage matched by employer.
  • Employee/pro discounts on outdoor gear and CMC technical schools


Application Process:

Cover letter and resume should be sent to madeline@cmc.org. Top candidates will be contacted for a preliminary phone interview. No calls please.

Preference given to applications received by August 9, 2021.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. The Colorado Mountain Club is an Equal Opportunity Employer (EOE), M/F/H/V.

Apply Here