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Venue Sales Associate, Chatfield Farms

Denver Botanic Gardens

Full Time
Posted July 21, 2022
About Denver Botanic Gardens: Green inside and out, Denver Botanic Gardens was founded in 1951 and is considered one of the top botanical gardens in the United States and a pioneer in water conservation. Accredited by the American Alliance of Museums, the Gardens has a robust living plant collection, natural history collection and art collection along with temporary art exhibitions. The Gardens is a dynamic, 24-acre urban oasis in the heart of the city, offering unforgettable opportunities to flourish with unique garden experiences for the whole family – as well as world-class exhibitions, education, and plant conservation research programs. 
For more information, visit us online at www.botanicgardens.org.
Denver Botanic Gardens is currently hiring for a Full Time Venue Sales Associate at our Chatfield Farms location! Read below to see if the requirements might be a good fit for you:
Job Summary:
The Venue Sales Associate is a brand ambassador for Denver Botanic Gardens representing our unique offerings to all guests and prospective clients. This position provides support to the Private Events Department in a fast-paced and dynamic environment in the capacity of an on-site contact for all assigned events. This includes but is not limited to weddings, receptions, corporate and internal events. In addition to working all assigned events, this position will be responsible for leading sales tours of the facility, assisting with the implementation of departmental sales strategies, and moving assigned sales leads through each stage of the sales process, from initial inquiry to close and successful completion of the event. Additional responsibilities include account management, contract negotiation, and achieving revenue goals including on-site sales calls.
Essential Job Duties:
  • Be a brand ambassador for the Denver Botanic Gardens representing our unique offerings to all guests and prospective clients.
  • Serve as an on-site venue representative and is present for the entirety of all assigned functions/rentals and maintains a positive, pro-active, solution-oriented demeanor when responding to or serving clients, members, visitors, and staff.
  • Responsible for accomplishing and consistently meeting or exceeding established sales goals.
  • Responsible for completing on-site sales tours, site visits, walk-throughs, and event implementation.
  • Moving assigned sales leads through each stage of the sales process through successful completion of the event.
  • Cultivate and maintain positive and professional client relationships. 
  • Promptly respond to phone and email inquiries on a daily basis.
  • Create proposals, contracts, and detailed floorplans for clients.  
  • Consistently meeting or exceeding sales goals.  
  • Ensures the safe and efficient oversight of clients’ events.  
  • Notifies security and senior management of any unusual circumstances/safety issues that may occur.
  • Ensures that all events are set properly, per the clients’ contract, and any last-minute adjustments are incorporated to the satisfaction of the client.
  • Checks and coordinates deliveries are being sent to the correct locations, including but not limited to flowers, liquor, dance floors, tables, and chairs.  
  • Reports any and all damage to the property of Denver Botanic Gardens to the Manager of Venue Sales and Implementation within the next business day after the event.
  • Troubleshoots any situation to the satisfaction of the client as much as possible without much on-site supervision.
  • Ensures all third-party caterers abide by all Denver Botanic Gardens rules including but not limited to kitchen use, clean up and waste removal, through post-event inspection.
  • Responsible for completing required paperwork at the end of each event. 
Other Job Duties:
  • Is present for the duration of events and maintains a positive, proactive solution oriented demeanor when responding to or serving clients, members, and visitors.
  • Maintains a satisfactory, positive working relationship with managers, co-workers, clients, and others.
  • Ensures all policies and procedures in the Private Events department are adhered to.
  • Works to ensure the highest quality of visitor experience 
  • Performs other duties as requested by management, including but not limited to clearing phone lines, data entry, and completing minor administrative duties. 
Bachelor’s degree (B. A.) from four-year college or university in marketing, public relations, recreation and tourism, hospitality, business administration; or minimum three years related experience and/or training; or equivalent combination of education and experience including private event coordination and private event sales. A minimum of 1 year of wedding planning and sales experience is preferred. Strong knowledge of Windows-compatible computer equipment, Microsoft Word, Excel, Access, and Outlook software. Financial Edge software knowledge is a plus. Excellent written, spoken and interpersonal communication skills are required. Excellent organizational skills and extreme attention to detail plus excellent verbal and customer service skills. Must maintain a flexible schedule and be available early mornings, nights, weekends, and holidays depending on the events schedule. Ability to manage and organize multiple large events/priorities at the same time.  
  • Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.  
  • Mathematical Skills: Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money.  
  • Reasoning Skills: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
The above statements are intended to describe the general nature and level of work performed by people assigned to this job. This is not an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
· Effective immediately, Denver Botanic Gardens will require new employees to provide proof of full COVID-19 vaccination or request a variance for medical or religious reasons (please contact Human Resources for the necessary forms if you wish to apply for an exemption).  Please provide proof of your vaccination to orientation.
Denver Botanic Gardens has an incredible benefits package for eligible employees!
Our major benefits include a choice of Medical Plans, a Dental and Vision plan and Life Insurance plan. We have Flexible Spending Accounts (FSA) and a Healthcare Spending Account (HSA).
DBG also offers a generous Retirement Savings Plan with Company contribution of 6% after one year of service for eligible participants.
DBG also offers paid holidays, vacation, sick time, and access to personal lines of insurance. Additional benefits include short-term and long-term disability coverage, an Employee 
Assistance Program (EAP), and an RTD ECO pass.
For eligible employees, DBG employment also includes a complimentary Denver Botanic Gardens Membership, access to Gardens education classes and summer concert tickets.  
Come work for a place that offers you SO much more than just a paycheck!

Compensation: $23.10 per hour + Commissions

Apply Here