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Job Board

Visitors’ Services/Marketing Manager

Wild Bear Nature Center

Nederland
Full Time
Posted September 9, 2020

Visitor Services / Marketing Manager

Wild Bear’s mission is to inspire a lifelong connection to nature and community through creative exploration of the outdoors. ​We are seeking a highly-motivated, detail-oriented team player with excellent customer service skills, creative marketing skills including graphic design, social media, and videography skills a plus! Must be fun and takes pride in hard work to achieve beautiful outcomes!

Compensation:

$15/hour, 40 hours/week plus benefits

Profile and Skills

● Bachelor’s Degree or 3 years of relevant work experience in creative marketing and visitors’ services
● Ability to provide a high level of customer service to both internal and external customers
● A positive team player, professional with all constituents

● Excellent Computer Skills, able to easily learn new cutting edge programs such as WordPress, and Adobe programs
● Able to handle confidential material
● Flexible with a “can do” attitude

● Excellent written and oral communication skills
● Strong organizational skills and ability to prioritize work tasks
● Self-starter with strong work ethic and ability to work without supervision
● Understands the nonprofit structure and is passionate about building relationships in the community
● Ability to move between different tasks as demands of the organization require
● Understands and is passionate about Wild Bear Nature Center’s Mission and Vision
● Pass a State of Colorado and FBI background check
● Understands and is passionate about Wild Bear Nature Center’s Mission and Vision

Wild Bear Nature Center
www.wildbear.org​ | 303.258.0495
Wild Bear’s mission is to inspire a lifelong connection to nature and community through creative exploration of the outdoors.

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Position Responsibilities:

Visitor Services
● Open and close nature center
● Greet, engage with, and educate visitors regarding Wild Bear Nature Center’s mission and history and local hiking trails, tourism, etc.
● Develop and maintain gift shop displays, keeping things clean and tidy
● Maintain live animal exhibits with the help of volunteers
● Create engaging exhibit signage for visitors
● With oversight from Director of Operations (DO), manage retail and consignment merchandise in the nature center & gift shop
● Answer phones and direct all inquiries to appropriate staff
● Develop communication procedures
Marketing and Social Media
● Design fliers, posters, booklets, and brochures as needed for programs, appeals, and events ● Work with Education Coordinator to increase program participation by 25% through strategic marketing
● Maintain active social media presence, including website updates, as well as developing a strategic online marketing plan
● Draft and distribute e-newsletters

Program Registrar
● Assist signing in/out program participants
● Maintain camp and program registrations using UltraCamp software
● Monitor UltraCamp registrations & assist families with the process
● Manage registration and daily attendance lists
● Invoice and collect payment from program participants using QuickBooks
● Register and track participants in all programs, including special events and volunteers ● Maintain CCAP processes

Other Responsibilities ● Process incoming mail

● Assist Fund Development board committee as needed and directed by DO ● Assist Community Engagement Board Committee with events, as needed ● Assist DO with writing thank you letters to donors

APPLICATION DEADLINE: 9/20/2020

To apply:
Send cover letter, resume, and contact info for three references to Mike Reichert, Director of Operations, at ​mike@wildbear.org​.

Wild Bear Nature Center
www.wildbear.org​ | 303.258.0495
Wild Bear’s mission is to inspire a lifelong connection to nature and community through creative exploration of the outdoors.

Apply Here