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Locations:
Exploration of Flight – 13005 Wings Way, Englewood CO, 80112 (primary)
Air & Space Museum – 7711 E Academy Blvd, Denver CO, 80230

Status & Classification:    Regular | Full-Time | Non-Exempt

Payrate:    $23 ~ $27/hour (depending on experience)

Work Schedule:    Tuesday ~ Saturday* | 8:30am ~ 5pm* | 40 hours/week
*This position must accommodate a flexible schedule as required for weekend events as well as occasional evenings and holidays.

Application window:    deadline to submit applications is Sunday, June 22nd 2025

Benefits

• Employer-paid Medical, Dental, Vision, Basic Life/AD&D coverage
• $600 annual Health Savings Account (HSA) employer contribution for eligible medical plans
• Voluntary STD, LTD, Life Insurance/AD&D, Accident, Critical Illness, and Legal/Identity protection plans available
• Optional Flexible Spending (FSA) and Dependent Care (DCA) accounts
• Generous vacation benefit
• Paid personal time and sick leave
• 403(b) group retirement plan participation with employer match
• Potential for annual bonuses, merit pay increases, professional development, and career advancement
• Wings Museum membership, 25% gift shop discount, and other employee perks

Summary
The Manager of Family Programs plays a vital role in creating strategic, mission-based experiences for families and youth. In collaboration with the Public Programs Department, this position develops, implements, and evaluates family and youth-focused programming and events across both Wings Over the Rockies locations. This position is responsible for maintaining recurring events at Exploration of Flight including Breakfast Fly-ins and Showcase weekends. The Manager of Family Programs should have a strong understanding of informal learning in a Museum setting, a commitment to creative problem solving, and excellent customer services skills.  As a member of the Public Programs department, this position works closely with the Experiential Programs Manager, Deputy Director at Exploration of Flight, and other inter-departmental teams including Corporate Events, Visitor Services, Marketing, Education, etc. The Manager of Family Programs reports to the Director of Public Programs.

Organization
Founded in 1994 on the former Lowry Air Force Base in east Denver’s historic Lowry Field neighborhood, Wings Over the Rockies is a non-profit community organization dedicated to unlocking dreams of flight through exhibits, local events, and educational programming. We are Colorado’s official Air & Space Museum having been recognized by CNN Travel as one of their 20 Best aviation museums in the world. Each year we welcome over 160,000 visitors representing all 50 states and dozens of countries internationally. Wings is committed to diversity, inclusion, and accessibility. The Museum boasts more than 100,000 sq. ft. of open hangar space full of iconic aircraft, space vehicles, historical artifacts, and more. Visitors can experience thrilling flight simulators, discover educational programs, and participate in one of our many exciting Museum-sponsored events.

Exploration of Flight (EoF) is our flight-focused educational extension. This 15-acre campus is located at the Centennial Airport where we offer showcase events with a variety of aircraft, aviation immersion programs, pilot ground training, and flight experiences. EoF is home to our Blue Sky Gallery exhibit and interactive aviation center featuring an airworthy fleet of civilian and military aircraft.

Essential Duties & Responsibilities
Please Note – this list is not all inclusive but intended to be a general outline of the essential duties for this position.

• Develop and implement dynamic, mission-based programs, workshops, and events that drive new audiences and revenue streams
• Understand and become proficient in content relating to Wings Over the Rockies and its permanent collections in order to apply that knowledge to program development
• Organize and recruit participants – pilots, speakers, aircraft owners, aviation enthusiasts, volunteers, and guests of honor – for Breakfast Fly-ins, weekend Showcases and Annual Events
• Facilitate programs, including introducing speakers and presenting content
• Ensure smooth execution of internal events by providing training and written instructions to staff and volunteers who carry out programmatic and event responsibilities
• Act as floor manager during internal events, providing supervision, support, and feedback to staff, volunteers, and interns
• Provide exceptional customer service while interacting with visitors and handle any complaints with empathy and professionalism
• Evaluate and analyze participant feedback on programmatic experiences, consistently provide analysis of feedback to the Director of Public Programs, and apply insight learned from evaluations to future program development
• Maintain contact lists for external partners, including speakers, educators, local pilots and pilot associations, and aviation-related organizations
• Develop new partnerships and outreach opportunities with organizational stakeholders and the Colorado aviation community at large
• Develop, create, and distribute comprehensive educational information as necessary
• Collaborate with Marketing department to promote events and identify ticket sales strategies and advertising opportunities
• Inform and monitor program inventories and budgets to ensure they are meeting targeted benchmarks
• Attend and support Museum special events as needed – including evening and weekend events

Working Conditions
Exploration of Flight is located at a busy regional airport. The Air & Space Museum operates in an 80-year-old aircraft hangar. Environmental conditions may vary.

If you are an individual with a disability, you may request reasonable accommodations if you are unable or limited in your ability to access job openings or apply for a job on this site. You can request reasonable accommodations by contacting our HR Department at 303-360-5360 for assistance.

Requirements & Qualifications