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Job Board

Visitor Services Representative

Part Time
Posted October 30, 2020
As a Visitor Services Representative, you are responsible for part-time work at the front desk, within galleries, and administrative offices during weekdays, weekends, and programs/events as scheduled. Your key responsibilities include but are not limited to, welcoming visitors to the museum; distributing surveys; collecting  admissions; answering and directing phone calls; telling visitors basic information about exhibitions, completing  Museum Store sales; selling memberships; gallery monitoring; working with the Visitor Services Lead for after hour  programming/events; and acting as basic security for the museum. Visitor Services Representatives report to Visitor Services Lead. We are looking for someone who can  work weekends and holidays, and occasionally some weekdays. Job Functions: 
  • Welcome all guests to BMoCA at the front desk. 
  • Answer and direct all phone calls to administrative staff. 
  • Collect admission for museum entrance. 
  • Inform visitors about and sell BMoCA memberships. 
  • Sell tickets for events and use the Point of Sales system. 
  • Sell items from the Museum Store using the Point of Sales system. 
  • Monitor gallery spaces and inform visitors of basic exhibit curatorial content. 
  • Maintain and clean galleries, exhibition spaces and general museum cleanliness.  
  • Monitor and report gallery and artwork status to Exhibitions Staff. 
  • Assist Exhibitions Staff with installation and maintaining of galleries as needed. 
  • Enter information about visitors, members, and events into BMoCA’s database; Altru. 
  • Answer basic questions about programs, exhibitions, and the museum. 
  • Assist with maintaining Museum Store inventory and management. 
  • Work at special events on-site and off-site BMoCA. 
  • Assist with set-up and break-down of special events and rentals. 
  • Assist with ARTMIX, BMoCA’s annual fundraiser. 
  • Assist with directing volunteers at the museum. 
  • Assist with directing individuals completing court-ordered community service at the museum.
  • Perform special projects and other related duties as directed by BMoCA staff.
  If interested: please contact job@bmoca.org and attach a cover letter telling us a little bit about yourself and why do you think you would qualify for this position, and a resume with two references.    Apply Here