POSITION PURPOSE:

To provide exceptional, service-oriented, technical assistance for Denver Art Museum programs, events, and meetings and to help set up, operate, monitor, strike and maintain audio-visual equipment needed for internal museum functions and meetings.

This position reports to the Senior AV Manager in the IT Department and works closely with the AV Coordinator.

PRIMARY RESPONSIBILITIES:

The On-Call Audio Visual Technician is essential to executing events at the Denver Art Museum (DAM).

• The technician elects to work a shift and is responsible for executing the notes as outlined for that event as outlined by the AV Coordinator and/or Senior AV Manager.
• Setup, operate, and strike audio-visual systems for the assigned event
• Quickly identify and implement smart troubleshooting techniques for common issues in AV environments.
• Deliver a successful and positive customer service-oriented experience for your audience and client.
• Track hours worked for the DAM via Paycom.
• Be able to quickly absorb the knowledge of DAM policies, restrictions, and procedures sufficient to coordinate and execute technical programs without violating the security of the museum and its collections.

QUALIFICATIONS:

• A qualified candidate is a quick study, fails fast and iterates, prioritizes aesthetics, and is motivated to do great work.
• Can exercise good judgement in difficult problem-solving situations.
• Candidates should have basic knowledge and real-world experience in using audio-visual equipment within professional event environments.
• A strong understanding of conventional signal flow within audio, video, and lighting systems.
• Professional working proficiencies with:
  • Digital audio systems, wired and wireless.
  • Digital video recording camera and playback systems.
  • Conventional theatrical lighting systems and portable lighting for video.
  • Apple & Microsoft operating systems, business, creative, playback, streaming and broadcasting applications.

OTHER SKILLS, KNOWLEDGE AND ABILITIES:

• Should be tactful and patient.
• Should be organized and strategic.
• Excellent at building relationships.
• Great at following instructions and filling in missing steps logically when necessary.
• A professional style of communication.
• The ability to keep AV setups very tidy and safe.
• Understanding of integrated IT networked environments is a plus.

OTHER RESPONSIBILITIES:

• Work at least 1 event per month.
• Extend assistance and a customer service-oriented approach to 3^rd party vendors on events as required with integration into DAM AV systems.
• Adhere to IT/AV departmental policies as outlined.

EDUCATION AND EXPERIENCE:

• High school diploma or GED
• College degree preferred
• Minimum of 1-3 years on-the-job experience providing audio-visual and/or technical support
• Museum/Non-Profit/Corporate environment or similarly related field preferred but certainly not necessary

Pay: The hiring salary for the position is $27.77-32.11 per hour based on experience.

Benefits include 4 hours personal time and sick time, Free RTD Eco Pass, and a free membership to the DAM at the family level.

Benefits: 403(b) Retirement Plan with immediate eligibility to contribute and those who meet the requirements will qualify for the 3% non-elective contribution and 2% match program. A free RTD Eco Pass. A free DAM Family Membership. Employee Assistance Program. Subscription to Headspace.

WORKING ENVIRONMENT/PHYSICAL ACTIVITIES:

The DAM prioritizes adaptability and a human-centered work environment. We are happy to consider adjustments to job responsibilities to ensure the right candidate will be successful.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We know there is no such thing as a perfect” candidate – Nor do we look for the right “fit” with us, we look for the add! We encourage you to apply for a role at the Denver Art Museum even if you do not meet 100% of the bullet points. We believe in cultivating an environment where there is diversity of perspectives, in hopes that we can all thrive in an inclusive environment.

We know that searching for a job can be stressful so we would like to give you an overview of the process to manage expectations. This role will require a phone screen, one interview with the hiring manager and panel that will be held either in-person at the DAM. Please be sure to include a résumé of relevant work and references with your application.

DENVER ART MUSEUM:

As an institution, we believe the Denver Art Museum is both a platform for and an amplifier of the voices of people of all races. We acknowledge that Black lives matter and communities of color Latinx, Indigenous, Black, and others have been underrepresented in art museums over decades, both internally and externally. We are committed to elevating all voices, artworks and perspectives and strive to support racial equity inside and out.

We prohibit discrimination against any person or organization based on age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, veteran status, political service or affiliation, genetic information, or disability, as well as any other status protected by federal, state or local law.

We strive to provide a professional and positive work environment for our employees. The Museum expressly prohibits any form of employee harassment on the basis of age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, veteran status, political service or affiliation, genetic information, disability or any other applicable status protected by federal, state or local law. Actions based on these or any legally protected characteristic will not be tolerated.

We encourage the freedom of gender expression and/or gender presentation. As an institution, we do not create barriers that may prevent any employee from expressing behaviors, mannerisms, interests, and appearances that represent their authentic personality or culture. Qualified candidates are expected to exemplify the DAMs internal values, which include being dynamic, respectful, inclusive, creative, and curious. The ability to maintain effective and positive working relationships with visitors, employees, volunteers, representatives of public and private entities, policy making bodies, and contractors is critical to the success of this position.

The Museum believes vaccination is an important measure to protect the health and safety of employees, volunteers, visitors, clients, family members, and those who visit the workplace, from significant illness due to COVID-19 infection. Effective August 15, 2021, as a condition of employment, employees hired after August 15, 2021, must present proof that they are fully vaccinated against COVID-19 before the commencement of employment, or receive an exemption or other reasonable accommodation due to circumstances protected under federal or state law that prevent the employee from being vaccinated.